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ABOUT

Order Fulfilment

Delicate packaging for all purchases.

We want to ensure their arrival in good condition.

In stock items will be dispatched within 3 working days upon receipt of payment. Rest assured you will be notified if the order completion takes longer than expected.

You will be provided with a tracking number when your order is on the way to you.

Please note if your item is not in stock, we will need to have it made to order.

It may take up to 3-4 weeks for order completion before being dispatched. Your patience is appreciated.

All orders are shipped from our HQ in Singapore.

Payment Method

Accept Paypal/ Credit/ Debit card payment

Payment will be charged in USD.

The currency convertor prices are indicative only.

International orders may be subject to local taxes or duties,

Wild Rox is not responsible for and has not control over these charges.

Shipping time  +  Delivery fee

Local Order

Local Order

Items will be shipped from Singapore. Free Delivery on all local orders via Singpost registered mail. A tracking number will be provided.

Registered mail requires a signature to receive. When no one is at the door, a registered mail slip should be placed at your door with instructions on how to collect your package.

Delivery takes up to 3 working days upon dispatch

Flat fee of USD$5 for courier/express delivery

For courier/express delivery, signature is required to receive the package. Additional charge applies for re-delivery.

International Order

International Order

Free Delivery for orders above USD$80
Flat fee of USD$5 via DHL Global Mail for orders under USD$80

Shipping time usually takes 4 – 14 working days via DHL Global Mail. Customers will be updated on the tracking code upon order dispatch.

Items may need to be signed for, so if you are not at home we recommend having your item to be send to your work address. Express Courier Delivery option is available for Singapore order.

MORE ON

Ring Chart
Ring Chart
Different ring sizes in UK, US, diameter, and circumference sizing. Ring size conversion chart and sizing tool for measurement are available for download
Return & Exchange
Return & Exchange
Our 7 days return policy, what you should do for returning or exchanging a product and important information about changing your order.
Jewellery Care
Jewellery Care
How to care for your gemstones, cleaning your jewellery, storage, the difference between high shine polished items, oxidised silver finish and gold plated items

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